HEHA! Privacy Policy

Last Updated: June 26, 2017

Thank you for using HEHA!

HEHA! is a product brought to you by Holiday Extras Limited. Holiday Extras Limited ("We") are committed to protecting and respecting your privacy.

We've written this Privacy Policy to let you know how we use your personal information. Please read the following carefully to understand our views and practices regarding your personal information. By visiting www.heha.com you accept and consent to the practices described in this policy.

When Do We Collect Information About You?

We collect personal information about you in several ways, including:

We may also receive information about you from third parties with whom we work closely such as advertising networks, analytics providers and search information providers.

What Information Do We Collect From You?

We may collect and use the following information about you:


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

How do we use your information?

We use information held about you in the following ways:



Information we receive from other sources

We may combine information we receive from other sources with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Who do we share your information with?

We may share your personal information with any member of the Holiday Extras group of companies.

We may also share your information with selected third parties for the purposes described in this Privacy Policy, including: business partners, suppliers and sub-contractors for the delivery of the products and services you have requested; travel agents and other third parties who you book our products and services through;

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.

If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

Where we store your personal information

The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by suppliers operating outside the EEA who provide services for us. Such suppliers may be engaged in, among other things the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. You can tell our site is secure as a small locked padlock will appear in the bottom left of your browser to show that you can safely send credit and debit card details through our site. We also have firewall security software in place to protect our internal information from the Internet.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Contact us

Any personal information processed by Holiday Extras in connection with this Privacy Policy is controlled by Holiday Extras Limited, which, for the purpose of the Data Protection Act 1998, is considered to be the data controller. If you have any questions or comments about our Privacy Policy, please contact:

Customer Experience Holiday Extras Ashford Road Newingreen Hythe Kent CT21 4JF

Changes to our privacy policy

Any changes we may make to our Privacy Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Policy.